Frequently Asked Questions (FAQs)

About AG Luxiwear

Is AG Luxiwear a legitimate brand?

Yes. AG Luxiwear is a legitimate online fashion brand established in 2022. We are a verified brand on Instagram (@ag_luxiwear) and serve customers worldwide through our official website with secure payments and transparent policies.

Where is AG Luxiwear based?

AG Luxiwear operates as an online-only brand, with orders shipped from Canada and India to customers worldwide.

Ordering & Payments -

Is it safe to shop on AG Luxiwear?

Yes. Our website uses secure and encrypted payment gateways to ensure your personal and payment information is protected at all times.

What payment methods do you accept?

We accept trusted online payment methods available at checkout, ensuring a safe and secure shopping experience.

Will I receive order confirmation after purchase?

Yes. Once your order is placed, you will receive an order confirmation email with all the necessary details.

Shipping & Delivery -

Do you offer free shipping?

Yes. We offer free worldwide shipping on all orders.

Where do you ship from?

Orders are shipped from Canada and India, depending on product availability and destination.

How long does delivery take?

Delivery typically takes 3–9 working days after the order is placed. Delivery times may vary slightly depending on your location.

Do you ship internationally?

Yes, AG Luxiwear ships worldwide.

Returns & Exchanges -

What is your return policy?

Returns are available if the item received is not the same as shown in the non-model product pictures on our website.

How do I request a return?

If you believe the item received does not match the product images, please contact our support team with clear photos and order details. Our team will guide you through the process.

Do you accept returns for change of mind?

At this time, returns are accepted only if the product does not match the non-model product images shown on the website.

Product & Quality -

Will the product look exactly like the pictures?

We make every effort to ensure product images accurately represent the item. Minor variations may occur due to lighting or screen differences, but non-model product images reflect the actual product.

Are customer reviews real?

Yes. We regularly share real customer reviews and feedback on our verified Instagram account @ag_luxiwear.

Customer Support -

How can I contact AG Luxiwear?

You can contact us through:

Email (listed on our website)
Direct message on Instagram @ag_luxiwear

Our team aims to respond as quickly as possible.

What if I have a problem with my order?

Customer satisfaction is important to us. If you face any issues, please reach out with your order details and our support team will assist you.

Trust & Transparency -

Why should I trust AG Luxiwear?

Established in 2022
Verified Instagram brand
Real customer reviews
Secure payments
Free worldwide shipping
Fast delivery (3–9 working days)
Transparent policies

How can I be sure I’m shopping from the official AG Luxiwear?

Always shop directly from our official website and follow our verified Instagram account @ag_luxiwear.

Still Have Questions?

If your question isn’t answered here, feel free to contact us — we’re always happy to help.

✨ Shop with confidence. Style with trust.